Component	Requirement
	Client Workstation	Server
Operating System	Windows 2000 Professional or Windows XP (with latest Service Packs)	Windows 2000/2003 Server (with latest Service Packs) with IIS 5.0/6.0 or higher (note, only CRM 5.6 Supports Windows 2003/IIS 6.0 combination)
Database		MS SQL Server 2000 or v2005 (with current service packs), Oracle 9i, Release 2 Or Oracle 10g, Release 2 Note: Oracle databases can run on a Unix or a Windows operating system. Or IBM DB2 Universal Database Version 8.2
Processor	Pentium 3, 600 MHz	Pentium 3, 600 MHz - Please see below
Memory	128 MB	512 MB - Please see below
Other	Microsoft Internet Explorer version 6.0 SP2 or later Users are required to have either Outlook 2000 (with SR-1 or above), Outlook 2002 (XP), Outlook 2003 or Outlook 2007 to use the CRM Outlook Integration. Sage CRM Outlook client integration is only supported for e-mail accounts running on Microsoft Exchange Server.	300 MB Hard Disk Space for application installation. Additional space required as your database grows. Microsoft Office 2000 An Internet connection and e-mail service, if you want to e-mail from Sage Accpac CRM to prospects and customers TCP/IP networking protocol

Database server memory size is critical to performance and should be no less than the anticipated database size after one year plus 1 gigabyte. If you expect the database to be 6 gigabytes after one year plan on a server with at least 7 gigabytes of memory.

If this rule of thumb indicates a server with 4 or more gigabytes of memory you should deploy Windows 2003 64-bit edition with 64-bit database software.

The web servers should have 2 gigabytes of memory.

Installations with Under 50 Users:

Servers. You may keep the web server and database server on the same machine provided the database size is less than 2 gigabytes.

Processors. The machine should have 2 dual core processors, but need not to be high spec, e.g. Intel Xeon 5120 or AMD Opteron 2212.

Installations with Over 50 Users:

Servers. Split the Database server and Web server across two machines.

Processors. The machines should have 2 dual core processors, e.g. Intel Xeon 5120 or AMD Opteron 2212 but higher spec processors should be considered to allow for growth in user number.

Installations with Over 200 Users:

Processors. The processors in each of the machines must be high specification, for example AMD Opteron 2220 or Intel Xeon 5160.

Installations with Several Hundred Users:

Processors. The processors in each of the machines must be high specification, for example AMD Opteron 2220 or Intel Xeon 5160.

The database server should be dual quad core, i.e. Intel Xeon X5355.