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Retail Industry Success


RETAIL

Complete Automation System Provided to Leading Apparel Company

A leading provider of high quality school uniforms to students in the state of Florida, believes in the benefits of creating an automated order processing and fulfillment system.

PAIN:

·          Using different software programs to manage many different areas of their business (one for accounting, one for inventory, one for customer relationship management)

·          The different software programs did not communicate

·          Processing orders was time consuming and inefficient, due to not being streamlined within one computer program 

·          Managing islands of data was difficult when consolidating information or generating business status reports 

·          This client also wanted to be able to sell their retail products via the web, and avoid any duplication of sales orders being processed

RESOLUTION:

·        Cornerstone Consulting diagnosed all software and hardware issues

·          Partnered with our client to analyze the business processes

·          Worked with our client devise a customized implementation plan

·          Provided our client with scalable business software that has built-in integration capabilities

·          Implemented a complete business management system, which included:

o          Installing ACCPAC Pro Series (now known as Sage Pro ERP)

o          Integrating this accounting package with customized e-commerce software

o          Creating seamless web interaction with the apparel company's customers >


Since the Return On Investment (ROI) was immemdiate and substantial, this company  now focuses on expanding their business and efficiently selling
large quantities of products.

 

A Custom Solution for a Unique Retailer

A company that creates "hand painted usable art" for the elite, the famous, and the general public hired Cornerstone Consulting to create their website.

PAIN: 

·          The beautifully painted glassware, ceramic plates, cups, saucers, and linens, were advertised in a seasonal catalog

·          The catalog was printed and distributed to the public on a quarterly basis

·          As the products continued to increase in popularity, many orders were placed for these unique items, creating an enormous amount of paperwork

·          In order keep up with the demand for this company’s products, the staff would work day and night fulfilling orders

RESOLUTION:

·          Cornerstone Consulting partnered with our client to analyze their current business processes and workflow

·          Worked with our client devise a customized implementation plan

·          Provided our client with scalable business software that has built-in integration capabilities

·          Created a website so that our client’s customers could frequently and easily view new and existing products

·          The products were displayed in a way that would enable customers to see the intricate hand painted detail

·          Items were graphically displayed to show the quality and uniqueness of each and every piece of art and to facilitate her company's order processing system

·          Implemented a seamlessly integrated e-commerce website with an accounting management (Sage Pro ERP) system

Rather than waiting for another printing of the catalog to view new items and pricing changes, customers can now access all product updates, and place orders, via the company website.


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