Powerful New Retail Cloud Solution

SAP recently announced the latest release of the SAP® Cloud for Sales solution, which includes powerful new retail execution capabilities for consumer goods companies. Retail execution enables field sales teams to manage product, price and merchandising execution in stores and includes capabilities for store visit planning, in-store audits and surveys, and orders and claims management. It helps to improve consumer products sales force productivity and reduce the risk of lost sales due to improper pricing or out of stocks at the retail shelf, and facilitates more effective relationships with retailers.

The latest version of SAP® Cloud for Sales offers retail execution capabilities on premise and as part of a cloud-based sales force automation solution, enabling customers to choose either option depending on business needs and technology goals. The solution offers one complete, insight-rich mobile sales app that helps boost sales effectiveness for retailer-focused merchandising teams and traditional enterprise sales teams. Simplified deployment, management and reduced costs, as well as cross-team collaboration and a better buying experience help to increase sales and brand differentiation.

Further, the company continues to enhance the SAP® Cloud for Customer solution to help companies engage their customers like never before. Enhancements include:


Deeper insight: Managers and individual contributors can perform advanced analysis with interactive drilldowns on iPad and other devices using the new HTML5 user interface for better, more insightful decision-making wherever they go. Dashboard and report setup, creation and publishing have been streamlined for key users in order to simplify operations and help reduce time to gain insight.


More effective engagement: Through deeper marketing insight, sales people know which interactions and content a contact has experienced to date so that follow-up activities are personalized and relevant. Contact and opportunity data stays clean and accurate with enhanced record de-duplication.


Improved user experience: Richer mobile apps, with new features such as service ticket management, document flow visualization and installed based asset updates, continue to be included in the subscription fee at no additional cost. An enhanced Outlook add-in enables users to work more effectively offline through a dynamic download of contact and account information to their local device.


One more time to engage: Reducing time spent on administrative work increases time spent engaging customers. Designated sales or operations people can create product lists and use them to generate quotes more quickly. Service agents can now search order, delivery, invoice and warranty documents in real time.


Richer integration: Enhanced out-of-the-box integration between SAP Cloud for Customer and the SAP® ERP and SAP® Customer Relationship Management applications enables sales and service employees to manage additional business partner relationship types while operations teams get better configuration reporting and streamlined setup.


Better omni-channel engagement: Improvements to the SAP HANA® Cloud Portal, support site option, based on customer feedback include updates to chat integration, knowledge base integration, historical view of service interactions and portal customization. Improved support for the voice channel with enhanced CTI integration includes IVR data display, softphone configurability, click to call, automatic call logging and expanded customer data search, all of which is integrated out-of-the-box with SAP® Business Communications Management software.


To learn more, register for a November 14 webcast hosted by SAP: “Enabling the Perfect Store: Retail Execution Excellence.”

For more information, visit the SAP Newsroom 


Trusted SAP Gold Partners and Exceptional Providers of SAP Software for Growing Small and Midsized Manufacturing and/or Wholesale Distribution

As SAP Gold Partners, leading providers of SAP Business One, and award-winning value added resellers, we’d be happy to show you a simple, safe as well as affordable road map to great success. It all starts with having the right software and technology platform. We’re looking forward to listening to all of your sales strategies and collaborating with you to make your business more profitable than ever before!

Your dream team of sales automation consultants can be reached by calling Cornerstone Consulting today. Thinking about making your business run better than your competitors? We’d like to hear your ideas concerning how you’d like to re-imagine how well your operations could run with streamlined, integrated, state-of-the-art, cutting-edge software and technology. We’re excited to discuss how your small or medium enterprise (SME) can not only run better but also out-smart your competitors. Call us today at 813-321-1300.


With SAP Business One Provided by SAP Gold Partner, Cornerstone Consulting, Your Enterprise can Have Cutting Edge Technology, Superior Real-time Analyticals and Accurate Reports Now

Why do so many growing Manufacturing, Online Retail and/or Wholesale Distribution businesses located in FL, as well as companies located through out the U.S., rely on Cornerstone for enterprise resource planning (ERP) systems, related services and technical support? As an award-winning Top Value Added Reseller and SAP Gold Partner,  simply stated, our expertise is superior. Cornerstone Consulting has been providing state-of-the-art business software systems, as well as related technical support, to small and mid-sized manufacturing and wholesale distribution enterprises for more than thirty years.

Cornerstone Consulting’s areas of expertise include, but are not limited to:

  • SAP Business One
  • E-commerce
  • M-commerce
  • Mobility
  • Business Intelligence (BI)
  • Business Analytics
  • Internet
  • Bar codes and Scanning
  • EDI
  • Databases
  • Cloud Computing
  • Custom Programming
  • Strategic Marketing
  • Software as a Service (SaaS)
  • Web Development

If you’re interested in working with an advanced technology consulting, web development, and IT firm specializing in business automation and optimization, you have found your dream team. You can rely on Cornerstone to provide outstanding software products, related services and technical support for all areas of your small or medium sized business, such as: financial accounting, operations, customer relationship management, sales, inventory control and tracking, warehouse management, e-commerce, and more. Cornerstone’s highly-skilled programmers, trainers and consultants specialize in providing our Manufacturing, Wholesale Distribution, and Online Retail clients with optimal business process configuration, integration and automation.


Leave a Reply