Powerful CRM Software for Wholesale Distribution | SAP Business One ERP

Imagine a trip to your favorite grocery store. The moment you enter the building, you are given a warm welcome by nearby employees. A staff member is happy to show you where to find the products you want, and confidently recommends other products they think you will enjoy. As you walk up and down the aisles, friendly stock clerks make sure you’re having a pleasant shopping experience. The cashier at the check-stand knows your name and offers you special coupons for the items in your cart. Finally, the bagger packages your purchases exactly how you like, and even helps you load your groceries into your car. You leave the store feeling respected and impressed by the staff’s focus on your experience. This high level of service probably plays a large part in why you continue shopping at this store week after week. Wouldn’t it be great if your wholesale distribution business could exercise these amazing service practices for the same long-term customer engagement and loyalty?

With the right customer relationship management (CRM) software, it becomes more than possible to provide outstanding customer service. All over the world, growing distribution, manufacturing, and online retail companies achieve tremendous success in the realm of customer experience with SAP Business One, an integrated enterprise resource planning (ERP) solution designed for small and mid-sized enterprises (SMEs). SAP Business One features comprehensive CRM applications for customer engagement and simplified data management, enabling you and your employees to serve clients with the highest level of authenticity, knowledge, and care.

Limited Time Discount on SAP Business One

For a limited time, Cornerstone is offering a 10% discount off of SAP Business One ERP software (for installation of more than 5 Users, on your in-house server). If you’d like a discount on the purchase of Business One, please call a SAP Systems Consultant at 813-321-1300 for details today!

Test Drive SAP Business One Software:

Check out the SAP ERP system and CRM software now via this SAP B1 Test Drive

SAP Business One Free Trial:

Contact us today about this SAP B1 30 Day Free Trial

Improve Customer Service with Data | SAP Business One ERP

Customers are without a doubt the most important part of any business. They provide income, word-of-mouth marketing, and even crucial insights into market trends. As a business owner, you must emphasize excellent customer care and focus on retaining satisfied customers for as long as possible. To achieve these goals, your employees must be able to effectively communicate with customers, provide product information and support, resolve problems, and build relationships, all while maintaining a friendly, appreciative demeanor.

SAP Business One CRM software simplifies these customer service tasks with real-time data management and analytics tools. Because SAP B1 software integrates accounting, customer service, inventory, and other business operations on to a single, unified system, it has never been easier to access and analyze vital enterprise data. Sales and customer service representatives can instantly locate a customer’s personal information (including demographic and location), payment preferences, and purchase history, and utilize that data to improve interactions with that customer. They can also analyze the data to identify potential sales opportunities and offer customers special promotions and discounts on products they may purchase in the future. And with integrated accounting and inventory management applications, business owners and employees can quickly check up on order status and stock information to answer any question a customer might have about a transaction, product, delivery, and more. SAP Business One and CRM software empowers your employees with the knowledge they need to provide the ultimate service and experience to each and every customer that visits your business, fostering strong relationships and ensuring that the customers will return again and again.

Research on CRM and SAP Business One

  • Customer relationship management is all about maximizing customer loyalty through improved interactions and increased engagement.
  • SAP Business One integrates features across marketing, sales, and service to provide complete visibility of your prospects and customers so you can better understand and meet their needs.

(See: SAP, Managing Customer Relationships with SAP Business One).

Trust Cornerstone Consulting for SAP Business One, Related Services and Technical Support

To grow your business like never before, you need to work with an experienced technology consulting, web development and IT company specializing in business automation and optimization. Cornerstone Consulting provides the enterprise management solutions for many wholesale distribution and manufacturing companies in Florida and around the United States. With our help, your business will surpass the competition by using the fastest-selling ERP software and cutting-edge technology tools available on the market today, as well as up-to-the-minute business intelligence and analytics. Cornerstone’s talented programmers, CPA’s and SAP Business One consultants will provide you and your team with high-quality software products, technical support and related services for every area of your enterprise. For answers to questions about SAP Business One, connect with our team today by calling 813-321-1300.