SAP Business One’s Service Tracking Feature Satisfies Supremely

Superior Service Tracking with SAP Business One



SAP Business One Supremely Satisfies Your Customers


software-crmSAP Business One makes everyday customer service processes straightforward ““ processes that are very complicated with other software,” shared the president of just one of the many users benefiting from the popular and fast-selling SAP B1 ERP (i.e. enterprise resource planning) software system. Small and midsize business leaders across the country are taking note of SAP Business One because it’s super user-friendly system saves them countless work hours and significant capital that can be redirected towards more profit generating pursuits and performance improvements across the board.

It supplies users with intuitive financial, CRM (i.e. customer relationship management), purchasing, inventory, track-and-trace a.k.a. traceability technology and even the latest Crystal Reports software. Consequentially, these SME’s are able to reach more clients with superior customer care. Plus, the customer care experience is further simplified with SAP Business One’s cutting-edge service tracking feature.



Streamline Customer Service with SAP Business One


btn-mid-02SAP Business One’s service tracking feature allows SME’s to benefit from a hypersensitive knowledge database and quickly sort out the best solutions to any common or repeat patron problems. So your team can more swiftly and efficiently provide satisfactory solutions to consumers that will remember such quality service. The feature also allows you to assign specific technicians or representatives to individual customers, so that the you can eliminate unpredictability and truly begin to build stable relationships with regulars who will remember such reliable efforts.

On the other end of the process, SAP Business One’s service tracking feature grants you the power to effectively analyze and evaluate the performance of your team with straightforward service contracts and technician call data. As the primary user you can also allow your individual team members to eliminate stagnation before it ever becomes a problem by giving them the ability to monitor their unique progress and take proactive steps to improve performance whenever necessary.



SAP Business One’s Service Tracking Stats:


  • Generate service reports.
  • Service call management.
  • Create and manage service call records.
  • Warranty and service contract management.
  • Assign technicians and territories to customers.
  • Define different categories for managing contracts.
  • Knowledge database for swift solutions to patron problems.
  • Define access to restrict service component options for users.
  • Use service monitor to display open and overdue service calls.
  • Alerts for service call time and volume when limits are exceeded.
  • Monitor contract terms, renewal and expiration dates for products.
  • Increased client satisfaction with efficient responses and solutions.
  • Improve operations with automatic service + contract management.
  • Allow technicians to view their progress and take necessary actions.
  • Warranty and service info. to customer equipment cards + contracts.
  • Evaluate performance with service contracts and technician call data.
  • Creates customer equipment cards automatically using sales documents, such as delivery or AR invoice.
  • Faster and better decision-making based on timely, accurate data on all aspects of the sales and service processes.



Cornerstone Consulting, Inc. Software Consultants Serve SME’s


Cornerstone Consulting, Inc. has satisfied thousands of small and midsize retailers, wholesale distributors and manufacturers, not only in the Tampa Bay area but throughout the United States, Europe, Canadacontact-page-b1 and South America, just like yours. We provide affordable, innovative business solutions and ERP software including SAP Business One designed to fit your unique needs and preferences, regardless of industry. You can connect with a Cornerstone software consultant to build better customer relationships and expand net profits for your small or midsize enterprise with the SAP Business One software system, today. So don’t procrastinate, act now!





  • Cornerstone Consulting, Inc. has satisfied SME’s and their customers with cutting-edge SAP Business One ERP software for decades.
  • You can connect with a Cornerstone software consultant today to build better customer relationships and expand net profits for your small or midsize enterprise with SAP Business One.



SAP: Software Solutions for Small and Midsize Business Management

If you’re a business leader interested in connecting with team Cornerstone Consulting about our SAP Business One ERP system, act today. You can connect with our team’s certified SAP Business One consultants at 813-321-1300.



Info. and Videos about our popular ERP System, SAP B1 Software + the Cornerstone Consulting’s team’s Software Services Look Below:


Want more ERP systems and other software solutions for managing your small business better?

Cornerstone Consulting’s successful software team will help you increase efficiency right away with:

  • SAP Business One
  • Electronic and Mobile Commerce
  • Business Intelligence (BI)
  • Bar codes and Scanning
  • Custom Programming
  • Enterprise Mobility
  • Web Development
  • Business Analytics
  • Cloud Computing
  • Internet

Want even more details about SAP Business One? Contact Cornerstone now.


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